![]() Depending on a number of factors, standard domestic may take up to 4 business days (excluding Saturdays, Sundays, and Holidays) to process.Īfter your payment is authorized and verified, Standard orders can still take up to 4-7 business days, Expedited orders can still take up to 2-3 business days This is just an estimate and doesn't include weekends or holidays. We do not take responsibility for lost, misplaced, or incorrectly delivered shipments if the address information provided is incorrect or incorrectly entered at the time of purchase.Īll orders are subject to processing time that is separate and apart from the time it takes for a shipment to reach its destination once it has been picked up from our fulfillment center by the applicable carrier. ![]() The use of correct abbreviations, street numbers, building or apartment numbers, and route information (if applicable) is critical for ensuring timely delivery. To ensure that your package is properly delivered and that you receive your package within the time frames we advertise, please make sure that your address is correctly entered and includes all relevant and/or required information. Please remember it can take some time for your bank or credit card company to process and post the refund too. If approved, you’ll be automatically refunded on your original payment method. We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, you can then pick a replacement item. Unfortunately, we cannot accept returns on free items or gift cards. Please get in touch if you have questions or concerns about your specific item. Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.Ĭertain types of items cannot be returned, like hair accessories (such as hair clips or hair bows). You can always contact us for any return question at and issues The faceted edges of each round, marquise, and teardrop cut gem scatter light in every direction. A smoldering explosion of smoky gray, jet black, and sparkling white rhinestones gather into haphazard clusters that link fearlessly along the collar. Items sent back to us without first requesting a return will not be accepted. The Kim 2022 Paparazzi Zi Collection - Gunmetal Necklace. To start a return, you can contact us at If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. You’ll also need the receipt or proof of purchase. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. We have a 3-day return policy, which means you have 3 days after receiving your item to request a return.
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